A safer, better working entrance
Whole door checked
We assess the lock alongside handles, latches and alignment, not as an isolated part.
Replacement only when needed
If a repair will do the job properly, we explain that instead of pushing a full new fitting.
Operation tested properly
The finished check covers closing, latching and locking so the door works as it should.
More than just the lock can cause the fault
A door that sticks, will not latch or only locks with a struggle can leave you unsure if the entrance is really secure. When you call The Key Hole Surgery, we do not assume the cylinder is the whole problem. We check how the lock, handle, latch, keeps and door alignment are working together, because trouble in one part can show up somewhere else. That gives us a better basis for deciding whether repair is sensible or a fresh fitting will serve you better.
Repaired where possible, replaced where wiser
Sometimes a serviceable component can be repaired or adjusted. With The Key Hole Surgery, if wear, damage or an unsuitable lock makes replacement the better answer, we fit the new part and test the whole door afterwards. We check closing, latching, locking and unlocking from the sides that matter for that entrance. If the fault points to a uPVC multipoint mechanism, we can steer you to the more specific repair work that system needs.
Frequently asked questions
Will a new cylinder solve every door lock problem?
Not always. A cylinder can fail, but so can the latch, handle, keeps or the way the door lines up in the frame. That is why we check the full door operation first, so the solution matches the fault instead of changing one part and leaving the real issue behind.
Can poor alignment stop a door locking?
Yes. If the door is not sitting or closing correctly, even a sound lock can feel stiff or refuse to engage. Alignment issues often show up as latching trouble, a key that resists turning or a door that needs extra pressure before it will lock.
Do you test the door from both sides afterwards?
Yes, where that suits the entrance. After repair or replacement, we check the door closes, latches, locks and unlocks in the way it is meant to be used. That final test is important because a new part is only useful if the whole door works properly with it.